Terms of service

Last updated: 11 September 2026

These Terms of Service govern your use of the Lumistry website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these terms.

1. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

2. Products & Pricing

We attempt to display our products and their colors, materials, and dimensions as accurately as possible. Minor variations in color or texture may occur due to photography and display settings. Prices for our products are subject to change without notice. We reserve the right to limit the quantities of any product we offer and to discontinue any product at any time.

3. Orders & Payment

All prices are listed in United States Dollars (USD). We currently ship only to addresses within the United States. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud. Payment is processed securely at checkout through our payment providers.

4. Shipping & Returns

Shipping timelines are outlined in our Shipping Policy. Return and refund terms are outlined in our Refund Policy.

5. Intellectual Property

All content on this site — including text, graphics, logos, images, and product photography — is the property of Lumistry or its content suppliers and is protected by copyright and trademark laws. It may not be used without our prior written consent.

6. Limitation of Liability

In no event shall Lumistry, its owners, or employees be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products purchased through it, to the fullest extent permitted by applicable law.

7. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.

8. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of the site following any changes constitutes acceptance of those changes.

9. Contact Information

Questions about these Terms of Service should be sent to us through our Contact page.